Information We Collect
When you order or contact us about a custom memory charm, we may receive your name, email address, order number, shipping details, pet photo, and any notes you provide for the portrait.
How We Use Your Information
We use this information to confirm your order, communicate about your pet photo, create the leather portrait, provide customer support, and complete delivery.
Pet Photos
Your pet photo is used to create your custom portrait. We do not sell your pet photo or publish it as marketing content without permission.
Storage And Deletion
Order-related information may be kept as needed for service, support, and business records. You can request deletion or correction by contacting us.
Contact
For privacy questions, photo deletion, or data requests, email hello@theaurir.com.